EG Air Quality Pollution Monitor is an indoor monitor that’s designed to assess different air quality measures, including HCHO, synthetic and natural TVOCs, dust, and more.
This monitor has a portable design, so you can keep an eye on air quality in different parts of your house. It is integrated with a 2200mAh battery, which means it can continuously monitor the air quality for two days.
It’s designed with a built-in fan to ensure quick and real-time assessment of ambient. Also, there is a laser sensor that measures the level of dust particles.
However, before you invest in this monitor, it’s important to be aware of common EG Air Quality Pollution Monitor problems troubleshooting. So, let’s check out the common problems as well as their solutions!
Common EG Air Quality Pollution Monitor Problems Troubleshooting
- Air Monitor Is Not Turning On
The air quality pollution monitor by EG has been designed with a direct power connection as well as a battery connection to make sure the monitor works at all times.
If your air monitor is not turning on, it’s likely that the power cord is loose or damaged. We recommend that you check the power cord and make sure it’s plugged into the power socket properly.
On the other hand, if the power cord is melted or damaged, you have to get it replaced to make sure the air monitor receives consistent power signals.
If re-plugging the power cord doesn’t resolve your issue, we recommend that you use a different power socket because the previous one might be damaged.
For this purpose, you have to connect your air monitor to a functional outlet and make sure the pins on your power plug are straightened (if the pins are bent or damaged, you must get them replaced).
- Incorrect Wi-Fi Information
The EG air monitor can be connected to the Wi-Fi for easier access to the information, and you can connect it to the app to keep a log of the air quality.
However, in some cases, the app states that you’ve entered incorrect Wi-Fi information, which restricts you from accessing the air quality information.
To fix this error, we recommend that you delete the saved Wi-Fi credentials on your air monitor and enter the correct password properly.
Secondly, many people turn on the caps locks by mistake, so make sure you check all the capitalizations, special characters, and spellings.
- Air Monitor Is Not Connecting To Bluetooth
The air monitor can be connected to other Bluetooth devices for easier data access and monitoring. In addition, it can be connected to voice assistants through Bluetooth for controlling the monitor.
However, if your air monitor is unable to connect to Bluetooth, you have to ensure that both devices are close enough because Bluetooth often has a very limited range. You should put the devices closer during the pairing process and try again.
On the other hand, if the distance isn’t the issue, you have to ensure that Bluetooth is turned on on your wireless device. For this purpose, you should enable Bluetooth on the air monitor as well as the other device that you are connecting it to.
The last solution is to check the pairing time. This is because when you begin the pairing process, you will have ten minutes to complete the process.
However, if ten minutes have passed, you have to turn off your air monitor from the power source and turn it back again before you restart the Bluetooth pairing process.
Last but not least, if rebooting the air monitor doesn’t work, we recommend that you factory reset your air monitor by pressing the reset button (it’s usually on the bottom of your device). The reset button has to be pressed for ten seconds to complete the reset process.
- Air Monitor Is Not Connecting To Wi-Fi
The air monitor has to be connected to the Wi-Fi to make sure the air monitor keeps working and broadcasts the information to the connected devices.
However, if the air monitor isn’t connecting to the Wi-Fi, the first solution is to check the router and make sure your air monitor is connected to the internet.
If the air monitor is already connected to the router, but the internet isn’t working, we recommend that you check the router’s software and upgrade it to the latest version.
Secondly, you have to reduce the distance between your air monitor and router to make sure there are no compromises on signal connectivity. Ideally, the distance shouldn’t be more than 20m because it can result in an internet signal dropping.
Thirdly, you have to check the router settings. This is because the air monitor works better with the 2.4GHz wireless channel, so open the router’s settings and change the wireless channel.
If you don’t know how to change the wireless channel, you can contact your internet service provider to change the internet settings for you.
Last but not least, you have to check the router settings because some routers tend to block smart devices. So, open the router’s settings and make sure the air monitor isn’t in the blocked devices list. If it’s blocked, you’ve to unblock it before reconnecting it to the internet.
- App Is Not Updating Information In The Background
When it comes down to the EG air monitor, it’s designed to work with an app. The smartphone app has been designed to keep track of air quality information.
In fact, the app can keep a log of the air quality index for a few days. Once the air monitor is connected to the smartphone app and the internet, the app keeps recording and updating information in the background.
However, if the app has stopped updating information in the background, we recommend that you check the Wi-Fi connection and make sure it’s working.
In addition to the internet connection, you must ensure that the air monitor is turned on and connected to the power.
On top of everything, you have to enable automatic app updates because an outdated app is the most common reason behind the information recording issue. Once the app is updated, remove it from the background and open it again to resume the data recording.
- App Is Very Slow
The smartphone app designed by EG air monitor is actually very efficient and works faster. However, if the app seems slow, it’s likely that the app is outdated.
The simplest solution is to upgrade your smartphone app. For this purpose, you’ve to open the app store and download the app’s latest version on your smartphone to fix the slow app performance.
- Blinking Blue
The air monitor has been designed with a digital panel that shows different measurements of the air quality.
However, if the buttons have started to blink in blue color, it’s because the Wi-Fi connection is not working or the device isn’t connected to an active Wi-Fi connection.
To get rid of this blinking blue light, we recommend that you reboot the router to make sure the internet connection is improved.
On the other hand, if your internet speed is slow on other devices as well, you should contact your internet service provider to upgrade the internet plan – the upgraded internet plans have high-speed internet.
- Air Monitor Is Changing LED Color Constantly
When the air monitor starts measuring the air quality in the room, it will change the colors according to the measurements.
So, if the LED colors are constantly changing, you have to check the smartphone app to understand which air quality category is causing the color changes.
We recommend that you go through the potential impacts as well as the solutions to manage the quality of air in your room, depending on the trends in air quality.
- Keeps Hanging
EG air monitor is an efficient gadget, and hanging is an unlikely issue. In most cases, the air monitor starts hanging when the battery level drops.
For this reason, we recommend that you check the charging, and if it’s low, connect your air monitor to the charger. Also, it’s better to charge the air monitor with the original charger.
Secondly, if you don’t have to move your air monitor a lot, the experts recommend plugging its power cord into the power socket directly to prevent a spotty connection.
- Not Responding
If your air monitor is turning on, the LEDs are working, but the air monitor is still not responding; we recommend that you reboot it.
For this purpose, you have to turn off your air monitor by pressing the power button for a few seconds. When the air monitor turns off, wait for ten minutes before you turn it on again.
Keep in mind that a reboot is recommended even when the air monitor starts crashing.
The Bottom Line
On a concluding note, the EG air quality monitor is one of the best choices for people who want to keep an eye on the air quality in their homes and offices.
However, there are a few issues associated with the monitor that we have shared, but fortunately, the majority of them are easier to fix.
If you still have some issues, it’s better to hire a professional electrician to fix the air monitor.