With night vision and amazing video quality, Arlo Pro 2 secured a stable spot in the market. It is true that the majority of customers initially move toward the Arlo system because of its incredible design, but that doesn’t mean that these devices are subpar. Arlo brings the quality and performance to match their amazing design.
While there have been a few complications with the Arlo Pro 2 battery not charging properly, these issues are pretty minor and relate to adapter problems. So, you don’t have to worry about replacing the camera, and here are some fixes to help you through this issue with the Arlo Pro 2 battery not charging.
Resolving Arlo Pro 2 Battery Not Charging
- Fully Secure Power Cable Connection
Securing the power cable connection with the Arlo Pro 2 camera should be your first move. The majority of users that complain about this issue are just dealing with loose connections, and you have to make sure that the power cable is fully inserted into the port. Make sure that there is nothing blocking the port connection and clean the port with an air blower.
The presence of excessive dust and debris particles will lead to these issues eventually. So, make sure to fully secure the power cable connection and then test out the camera battery for charging issues.
- Inspect Power Cable For Possible Damages
The condition of the power cable has a huge role to play in situations where the camera battery is not charging. While the power cable is not that fragile, it can get damaged after rough use. So, you should carefully inspect the whole cable for possible frayed sections. If the cable is in rough condition, then you shouldn’t use it anymore. The only solution here is getting a new power cable and then connecting that to your camera.
- Use A Multimeter To Check the Power Output
The power output is the next thing that you need to check with the help of a multimeter. There is a good chance that the power source that you’re using is not supplying enough power to charge the camera. So, even when your camera is in good shape, it won’t charge because of an insufficient power supply from the source.
Luckily, the multimeter will give you a complete perspective on the power output. If the output from the outlet doesn’t match the requirements of the camera, then your only solution is to try a different power source. Ideally, switching the power source should be enough to eliminate the issue when the battery and the power cable are in good shape.
- Reinstall Battery In Arlo Pro 2
Some users were also able to get through this issue by reinstalling the battery. So, if you’ve had no success up to this point, then try reinstalling the battery in your Arlo Pro 2 system. It will only take a few seconds, and your main focus should be on matching the alignment of the connection points. That should be enough to fix your issue, and the Arlo Pro 2 system will start charging without further complications.
- Clean Battery Contact Points
It is also possible that the contact points on your battery and the battery compartment in your Arlo Pro 2 are dirty. While a bit of dirt doesn’t directly impact the charging status of your device, excessive dirt particles will eventually lead to power issues in the system.
For this reason, you need to clean the contact points and then install the battery in your camera again. You can also rely on any cleaner from the market to clean the contact points if there are a bit roughed up and corroded.
- Get A New AdapterÂ
At this stage, you just need to either get a new adapter or a new battery for your Arlo camera. Both a drained battery and a defective adapter can lead to this situation. There aren’t any quick fixes to these situations, except for purchasing a replacement.
You can further call someone from Arlo support to help you eliminate other possibilities, but if you’re sure that the battery or adapter is defective, then the only smart decision is to get them replaced. Hopefully, that will be enough to permanently address the charging issues.