Alexa is a virtual voice assistant made by Amazon to help make people’s lives a lot easier. As most virtual assistants, Alexa listens and responds to all of your queries through voice.
Alexa can also be used as a home automation system that controls all of your smart home devices. This allows you to control smart home appliances through voice. Users are allowed to retrieve real-time information, such as news, weather, and get notified about their favorite sports matches. All of this is possible only by using Alexa.
Alexa Not Discovering Hue
One similar device that is commonly used with Alexa is the Phillips Hue lighting system. This gives you voice control over all the lights in your house. You can use Alexa to turn on/off or change the scenes of your lights whenever you want, by using just your voice.
However, users have reported being unable to discover Hue lights using Alexa. If you’re also facing a similar issue then there is nothing to worry about. Today, we will be going through some troubleshooting methods on how you can fix Alexa not discovering Phillips Hue.
- Make Sure They Are Connected to the Same Network
The first reason for Alexa being unable to discover your Phillips Hue lighting system maybe because they are not connected to the same network. This is why we suggest running both their companion apps. If they are not connected to the same network, reconnect them to the same network.
However, if they are connected to the same network, then skip this step and move on to the next one.
- Avoid Duplication
Duplication is another reason for the problem to occur. Usually, it happens when your Phillips Hue lighting is connected to two different automation systems. For instance, your Hue might be connected to both Alexa, and Samsung SmartThings. This will cause duplication to happen and will disrupt the normal functioning of your lights.
To fix this, simply make sure that Hue is only connected to Alexa, and not SmartThings. Once you have done so, Alexa should be able to discover Hue.
- Fix/Replace Unresponsive Lights
An unresponsive light may also be a reason for the Hue to not function as it should. To check whether you have an unresponsive light or not, open the companion app. Navigate to your lights and check whether any one of the lights is unresponsive.
If it is, then either fix or replace it. The Hue lights should work properly with Alexa now.
This article has given you all the information you need to fix Alexa not discovering Hue. Make sure you follow each and every step mentioned above. We also recommend trying rebooting both of these devices to check if that resolves the problem or not. If none of the mentioned steps are working, try contacting customer support. The support team will guide you further on what you should do.