If you are wondering about owning an outdoor/indoor camera on a budget, Wyze is a perfect match for you. These cameras are fairly cheap but still have some amazing features that you can only find in high-budget cameras. Wyze offers various features in a camera, the most popular being motion detection.
The Wyze camera can detect motion up to about 25 feet. With that said, many people are facing problems regarding the camera, the most common among these problems is “Wyze detection zone not working.” If you are also facing such a problem then no worries, we will guide you to solve it.
Fixing Wyze Detection Zone Not Working
- Update Wyze App
In case, the Wyze camera app is not updated, the detection zone of the camera will not work. therefore, it is important to make sure that the Wyze app is always up to date. The up-to-date app will allow the camera to detect people effectively and open doors to many new features that might be helpful when it comes to the security of your loved ones.
It should be kept in mind that the detection feature is only available in the app version above 2.19. In order to update the app, here is all you need to do:
- Open the app store on your mobile phone.
- There will be a search option at the top. Click on it and search the Wyze app.
- Click on the Wyze name.
- Next, once the app page has been opened, click on the update option.
- Wait a few minutes until the app has been updated.
- Finally, open the app on your mobile phone and check if the detection zone is available or not.
If the app is up to date, but the camera’s detection zone is still not working, then there are chances that the phone’s OS is out of date. In such cases, it is highly suggested to update the software to the latest version available.
- Check Settings Of The Wyze App
It is also possible that the detection feature has not been enabled properly through the app. Due to this reason, the camera’s detection zone will not work. The detection feature is turned on initially. However, the detection zone and the detection sensitivity need to be manually adjusted. Follow the steps given below to solve the problem:
- Connect your mobile to the Wi-Fi.
- Open the Wyze app on your mobile phone.
- Select camera.
- Enter the live stream on the camera.
- Next, click on Settings.
- Click on detection settings.
- Click on the detection zone and manage the detection zone according to your requirement.
- Once the detection zone has been enabled, the app will ask you to choose the zone area. Choose the required area for detection by dragging it.
- Check The Model Of The Camera
Wyze offers cameras of various diversity. Each camera has a different sense of detection. Also, the model of the camera defines the features that you can avail yourself of in a camera. Therefore, if you want your camera to be able to detect, you need to check of the camera supports detection or not. if yes, then all you need to do is to enable it. however, in case, your camera does not support detection, then it is suggested that you replace the camera with a supported model.
However, it should be kept in mind that majority of the Wyze cameras support detection. In fact, the old models of some cameras also support person detection for free. The Wyze camera models above v3 have restricted detection to some extent. Due to this reason, many people tend to prefer the v2 version of the camera over the v3 despite the fact that v3 offers many superior features that v2 lacks.
The Bottom Line
So, have you solved your problem yet? The Wyze detection zone is an amazing feature to have. In case, the above-mentioned solutions do not work for you, it is suggested to contact the customer support service of the company for further guidance on the matter.