The Proflame transmitter is one of the most compact devices that can be used to enhance your control over basic hearth appliances. It brings a ton of utility features, from managing burners to smart thermostat features. So, you can think of this device as an all-in-one solution to your environmental control devices.
While the majority of owners have mentioned good things about the Proflame transmitter, some members seem to be having difficulties with the Proflame transmitter thermostat not working. In most situations, this issue is not that serious and can be fixed rather easily by following a few basic troubleshooting methods. So, let’s cover some of these troubleshooting steps to get the Proflame transmitter thermostat working again.
Proflame Transmitter Thermostat Not Working
- Check Configurations
If you’re struggling with the Proflame Transmitter thermostat not working, then your first step should be to check the current configurations. There is a good chance that you’re in the wrong mode, and that is probably why the fireplace is not responding to the input. So, check the current mode and then try using the thermostat feature again.
Sometimes cycling through the thermostat modes is a good option for eliminating the issue of the features not working. So, cycle through different configurations, and the thermostat should start working.
- Reinstall Batteries
Some owners have pointed out that you can fix the issue with the Proflame Transmitter thermostat bot working by reinstalling the batteries. If you do not see any thermostat icon on the unit, then you should follow the same method, and it should appear after you reinstall the batteries in the remote.
All you need to do is hold down the thermostat button as you’re putting in the last battery inside the remote. If the icon still doesn’t appear, then repeat this process a few times while still making sure that the thermostat feature is pressed down.
- Reset Remote
Resetting the remote is another great method of fixing small bugs within the unit. However, you will have to go through all the configurations after resetting the remote, and it is best to cycle through other options before resetting the remote.
If you’ve tried every mode and the thermostat feature is still not working, then resetting it is your only option. Once the remote has reset, test out the thermostat icon again, and it should work if there are no hardware issues with the remote.
- Remove Keylock
It might seem like an obvious problem, but it is not that rare for owners to ignore the keylock feature. If you see a locked icon on the screen, then you’re struggling with the same situation. Luckily, you don’t have to deal with any hardware issues, and simply removing the keylock should eliminate the issue.
All you need to do is press the mode and arrow up the key at the same time. This should remove the keylock icon from the screen, and you will get the desired performance.
- Check Thermostat Button
If none of these solutions help you fix the thermostat on the Proflame transmitter, then test out the thermostat button. It is possible that the button is damaged, or there is excessive debris trapped beneath the button.
To eliminate this possibility, you should try to blow some air into the button and then check for a response again. If you’re lucky and there are no wiring problems inside the remote, then the issue will be fixed at this stage.
- Call Technical Support
The last thing you can do is call the technical support members for help. You’re likely dealing with hardware issues, and the control board might be damaged. Unfortunately, you can’t do much about this problem, and reaching out to the experts is the only viable option. There shouldn’t be an issue as long as you have a valid warranty.
However, if you’re not sitting on a warranty, then it can be a bit heavy on your budget to get the controller fixed. So, depending upon the warranty status, you can either forward a warranty claim or seek help from the experts to narrow down on the problem. Hopefully, these solutions will be sufficient to fix the thermostat option on your Proflame transmitter, and you won’t have to spend any money on a new remote.