4 Methods For Resolving Nixplay Frame Not Connecting

nixplay frame not connecting
nixplay frame not connecting

The smart home devices are getting better and better each day, and we are getting a new one each time that we never knew we needed before, but it doesn’t only add tons of value to your place and make the living experience a lot more convenient and comfortable for you but is also pretty great to enhance the aesthetics and the looks. That is why you will need to make sure that you are getting the right one to make it work out properly for you.

Nixplay frame is one such digital photo frame that you can get to make your walls, tables or any desk look better. They are great with the design and give you the perfect combination of contemporary and modern design with a minimalistic look overall. They are also pretty minimalistic and you will be able to make sure that they fit any sort of interior design that you might be having. It also comes with pretty cool features for you to enjoy like Wi-Fi connectivity.

That is one of the best parts since you can control the photos you load on the frame, in addition, to setting for the timer for each photo to be displayed on there and more. However, at times you might not be able to connect it properly to the Wi-Fi, or the application, and here is how you can fix it.

How to Solve Nixplay Frame Not Connecting

1. Mind the Distance

You particularly need to be careful about the distance and ensure that there is no such problem with the connectivity. The frame would be able to connect with the Wi-Fi at the optimal distance of 25 meters. That is why, you will need to make sure that either you are installing it closer to the Wi-Fi router that you might be using, or you need to install those Wi-Fi extenders afterward that will be boosting the signal strength for you.

But be mindful that you will need to ensure connecting it directly in the range of the router, and afterward, you can let it be closer to the Wi-Fi extender. That should be allowing you to solve this problem for good and you are not likely to face any such issues or problems afterward with the connectivity.

2. Restart

There can also be a minor bug or error on the frame that wouldn’t let you connect it properly and you will have to get that sorted out. It is pretty simple and easy to take care of since you will not have to make any major efforts and all it would take is a simple restart/reboot. That should be getting you the right experience of utility and usage on your digital frame from Nixplay and you will be able to connect it with Wi-Fi pretty easily.

3. Reset

If the restart has not sorted out the problem for you either, there might be some other issue such as the Nixplay frame being connected and paired with some other router and app, or there might be some sort of bug or error that could cause you to face this problem. That is why you will need to ensure that you are effectively resetting the frame.

There is an easy-to-access reset button on the back of the frame, and all you will need to do is keep it pressed for 5 seconds until the LED blinks on your frame. That will be helping you out to ensure that you can reset the frame effectively and you will not have to face any such problems afterward either with the frame that were there earlier.

4. Get it Checked

Lastly, you also need to be careful particularly about the malfunctions and there could be some problem on the frame itself that could be causing you to face this issue. So, you will have to contact the Nixplay support department and have the frame checked up properly to ensure that you don’t have to face any such errors or problems at all. That will be the best way to sort out any such problems that you might be having while trying to connect your Nixplay frame with the Wi-Fi network.

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