If you’re looking for premium quality outlets that will last you for decades, then Leviton has got you covered with some of the best options in the market. The ratings on Leviton devices are nothing short of exceptional, and the only issue with these units can be linked with the installation.
So, it is better to reach out to the experts if you are looking to avoid installation issues. A common problem that annoys many customers is Leviton Device not showing up on Wi-Fi.
This issue with the Leviton Device is not that serious, and the following list of basic troubleshooting methods should be enough to get the desired performance from the Leviton unit.
Troubleshooting Tips For Leviton Device Not Showing Up In Wi-Fi
- Create a 2.4 GHz Network
Almost all the users who were facing this issue with the Leviton device mentioned that the problem was fixed after limiting the channel bandwidth to 2.4 GHz. If you have not yet configured the channel settings, then there is a chance that you’re in the same boat, and limiting the channel bandwidth to 2.4 GHz will get your device working again.
You won’t get anywhere with the 5.0 GHz network, and you need to make sure that your phone is on 2.4 GHz only. Hopefully, you won’t have to bother with any additional steps, and the device will start working once the band is updated to 2.4 GHz only.
- Try A Separate SSID
Sometimes, you will have to create a new SSID for the 2.4 GHz network to show up on the phone. All you have to do is to install a new AP and create an SSID that specifically broadcasts a 2.4 GHz network. This will help you fix the connection-related issues with the Leviton device, and it will show up in the Wi-Fi configurations.
- Check Power Status On Lutron Device
Sometimes this issue with the Leviton device not showing up is related to power problems. So, instead of changing the network configurations, you need to check the power status on the device. Make sure that the LED indicator is turned on, and checking the voltage output from the outlet will help you narrow down on the problem. If the voltage doesn’t match the operating requirements of the outlet, then the only thing you can do is to fix the wiring.
It will be a better idea to call an electrician if you’ve not worked with the electrical connections in your household. So, instead of saving money, hire an expert, and you won’t have to deal with the same issue for a long period.
- Hard Reboot Your Mobile Device
If you’ve tried creating a separate SSID for the 2.4 GHz network, then your next step should be hard rebooting the mobile phone. There is a chance that your mobile device is the main cause of this issue. To get more perspective, try to use a different phone to see whether or not the Leviton device shows up on Wi-Fi.
If the device does show up on a different phone, then you should try to immediately reboot your device. This will be enough to fix the connection problem in most situations, and the Leviton device will start showing up once the mobile reboots.
- Update Mobile OS
Updating the mobile OS is the next best thing when you’re getting a perfect connection on a different phone. Being on an outdated software version for too long can create these situations where the Leviton device won’t show up on Wi-Fi. So, make sure to check the current version of your mobile software and update it to the latest operating system. It will take a bit of your time, but the device will start working perfectly with your mobile unit.
- Try Resetting Leviton Device
Lastly, you might just be dealing with a minor programming bug in the Leviton device. This situation is not that rare and resetting the Leviton device to factory settings is your best solution. So, hold down on the paddle for a few seconds and let it go after a few seconds. The LED indicator will start blinking, and then you can check the performance of the Leviton device again.