Smart locks are a great way of adding more security to the house. While they do the job of any traditional lock, the benefit that these products bring is the smart features that they come equipped with. Through a smart lock, you can remotely control and change the password without needing to be physically present.
That being said, users have been making complaints about the Kwikset smart lock not working at all. In case you are also someone who has stumbled across the same issue, then here are some things that you can do to get it fixed:
How to Fix Kwikset Smart Lock Not Working?
- Checking the Access Code
The first thing that you will need to check if you notice your smart lock act up is the access code. Before you can set up security on your smart lock, you will have to generate an access code.
To set up an access code, try accessing the Kwikset app and navigating to People. Here, click on the “Add people” option after which you will be prompted to enter some basic details. Once you are done, tap on submit which will automatically generate an access code.
However, if you have already created an access code in the past, then there’s a good chance that you might be entering an incorrect or expired code. You can use your Kwikset app to identify whether the code has expired. If it has, then you will have to use a different access code.
- Too Many Incorrect Attempts
For security purposes, whenever a user enters too many incorrect attempts on a smart lock, it will lockout. During this time, the user won’t be able to enter any code for 60 seconds.
Once the time passes, you should be able to enter the code again. Though If you have the smart app installed on your phone, we recommend just using the app to unlock the door.
- Checking the Batteries
Another thing to know about these smart locks is that they run on batteries. As a result, if there is any kind of problem with the battery, including the charge is too low, these locks may not work. The Kwikset smart locks usually support (4) AA batteries.
Luckily, you should be able to find and replace these batteries without any issues. First, try opening the door using the smart app. Once the door is unlocked, simply slide the interior cover and remove the battery compartment. Now, replace the batteries and put everything back in its place.
- Not Installed Correctly
There’s a good chance that the smart lock might not have been installed correctly. If that is the case, then you are bound to face all sorts of problems with it. For the Kwikset to function, you will have to make sure that your deadbolt can fully inject through the bolt hole.
Though if there is any kind of installation problems, then you will have to reinstall everything back at its place. You can refer to the manual guide offered by Kwikset to learn how you can install smart locks on your own.
- Getting it Checked
At this point, we strongly advise that you try getting in touch with a verified professional. You can call in a technician at your home and let him have a look at the smart lock. Likewise, he should be able to check the smart lock and identify exactly what could be causing the problem before suggesting the fix.
The Bottom Line:
It can be quite alarming to have your Kwikset smart lock not working. Though all the troubleshooting steps have been mentioned through which you should be able to get it fixed, we recommend referring to the support team if the issue persists. After letting them know about the problem, they should be able to suggest further steps on what you should do.