Users of the Smith, Mason, Sawyer, and Carver frames have the ability to quickly change the picture that is displayed on their frame, check photo information, or express their appreciation to the person who submitted a photo to their frame by simply swiping the touch bar on the top or side of the frame. Other frames do not have touch bars.
How to Turn Off Aura Frame?
Turning the Frame On Or Off
- Keep your fingertip pressed down on the touch bar located at the very top of your frame until a menu pops up. Your frame will be turned off as a result.
- Move your finger all the way across the touch bar until you reach the “Off” button, and then press it once more.
- Swipe your finger over the touch bar one more to confirm your selection. Tap the touch bar once more before the animation is complete, putting a halt to it.
- To restart the frame, you need to tap and keep your finger there on the top touch bar.
Removing Photos from Your Frame
To bring up the menu, tap and hold the touch bar at the top of the screen.
Swipe your finger over the touch bar, then tap it once more to choose the “Remove” symbol from the available options.
To ensure accuracy, you must do the action again with your finger hovering over the top touch bar. If you change your mind, you may cancel the animation by pressing the touch bar one more time before it is done.
To restart the frame, you need to tap and keep your finger there on the top touch bar.
Playing Live Photos
To replay an iOS Live Photo on your frame, tap and hold the top touch bar and then choose the option.
The “Play” sign may be selected by swiping the touch bar and tapping again.
Hearts appear on the screen when you tap twice on the top or side touch bar.
If the individual who uploaded the picture may choose to get notifications on their mobile device, they will be notified once the photo has been uploaded.
What to do if you get a Black or White Screen When Opening Aura Frames?
It is one of the complications that occur most often with mobile devices and tablets. When you launch an app, you will often see a black screen for a few seconds before the program crashes with or without an error notice. There are a few ways to address this problem.
Most of the time, it’s just a momentary loading problem. Simply open your phone’s recent apps menu (typically the first left button). Then you close the app that is causing the problem. Now reopen the app. It may function adequately.
Try restarting your Apple iPhone or Apple iPad. You may restart your mobile device by holding down the power button for a few seconds, followed by selecting the restart option from the menu. You may now try to open the app, and it ought to operate without any problems.
If none of the aforementioned solutions works, your only option is to wait until the battery on your phone dies and the device turns off by itself. After that, you need to press the power button and turn it on. After that, we’ll see how it goes.
In the end, if none of the other solutions works, you may have to uninstall the program and then reinstall it. In iOS, the option to restore content and settings from an iCloud backup is typically available, but this feature must first be activated before it can be used.
Even in very unusual situations, the re-installation procedure will never perform correctly. If this is the situation, you should experiment with installing earlier versions of the program.
If you are still experiencing issues, please send the Aura Customer Care Team a detailed request for help if you need more assistance. They will be ready to provide a hand to you in any way they can.