Gosund Smart sockets and plugs are another cool way to have the appliances controlled with the help of your smartphone easily. The only catch that you have on these is that you cannot control the devices over the internet and you need to be connected to the same Wi-Fi network in order to have complete access to all the features on your Gosund Smart Socket.
Although they are pretty great with durability and are reliable to be used for regular appliances at any home or office. Gosund smart sockets are also pretty cost-efficient and you can get them without breaking your bank to enjoy the right edge of convenience and comfort.
If the socket is not working out for some reason, there is nothing to be worried about as it can be fixed with a few easy troubleshooting tricks.
Gosund Smart Socket Not Working
1) Check your Wi-Fi settings
The first thing that you need to check if your Gosund Smart Socket is causing you some issues is that it should be connected to the Wi-Fi and your mobile should be on the same Wi-Fi network. Even if your mobile has internet connectivity but it is not connected on the same Wi-Fi, you will not be able to make it work for you, since Gosund sockets run on IP based control mechanism.
Moving forward, you also need to ensure that you are not running any VPN application on your phone that can cause you to mask your IP address and you will not be able to use the application as you should.
Lastly, you need to make sure that your Wi-Fi router is running at 2.4Ghz and not 5Ghz to ensure that it can be connected over the network. Being a budget smart socket, it doesn’t have the support for 5Ghz so you will need to keep that in mind.
If all is well, and you have checked it all, you will need to move forward and run a speed test on your internet connection and make sure that it is stable, the ping is not so high, and there are no connection drops on your network that can cause such inconveniences.
2) Reset the socket
You can also try resetting the socket if you have checked everything on your Wi-Fi connection and all the mentioned aspects check out to be perfect. What you will need to do here is press and hold the power button for 10-15 seconds until the LED indicator on socket will start flashing green. Let it flash, and once it gets solid, you can know that the reset is complete and your socket should be working fine now.
3) Update the application
One last thing to do if you have tried everything above is to update your application. The best course to do it should be uninstalling the application after clearing all the data on it, restarting your phone and then installing the latest version of application from the app store. This way, you will wipe out any errors that might be causing you the trouble and also get the latest version of your application on the phone.