Many smart homeowners seem to be delighted with the extensive range of features brought forward by GLAS Thermostat. However, these extra features also proved to be a cause of several performance issues and operational inconsistencies in the system. So, there is a good chance that you’ll be dealing with a multitude of problems with the GLAS Thermostat.
The following list of common problems underscores some of the issues that you will potentially run into while using GLAS Thermostat. Most of these issues are easy to fix, but if there are any hardware problems with the device, you should contact the dealer immediately. The warranty status should cover the damages, and you will get a replacement unit.
GLAS Thermostat Problems
- Communication Issues
The most common GLAS Thermostat problem can be linked to communication issues between the thermostat and the mobile device. This issue can be attributed to weak signal strength, and you will have to relocate the router to improve this situation. Similarly, you can rely on network extensions to better manage the communication between your devices.
If you’re in a situation where Wi-Fi keeps disconnecting and reconnecting with the device, then you should reset the router once and connect it again with the thermostat. Ideally, that will eliminate the connection issues, and your system will start working perfectly.
- Thermostat Not Responding
Owners also struggle to get the desired response from the system because of software bugs in the system. These bugs are pretty common, and you can’t do much to fix these problems permanently. For these reasons, you will find many poor reviews on the online market regarding GLAS thermostats.
If your unit is unresponsive and you’re sure that the Wi-Fi strength is optimal, try to eliminate the issue by resetting the thermostat. It will take around 60 seconds, and then you can connect the system with the mobile app again to get the desired responsiveness.
- Voice Controls Not Working
One of the major features brought forward by this unit is voice control integration with different smart home assistants. However, the community forms are filled with reports on voice controls not working with Alexa or Google Assistant.
The good thing here is that you won’t have to reset the unit completely to fix the voice control problems. All you need to do is remove the device from the Alexa or Google Account and then add the commands again. Make sure to also go over the command line again to isolate the problems further.
- Temperature Accuracy Problems
While this unit brings an extensive range of features to the owners, it fails at basic performance consistency. Issues on temperature accuracy are pretty common and can often be linked with defective sensors. So, you will need to use a multimeter to verify the integrity of the sensors further.
If the sensors are indeed defective, call customer support to secure a compatible replacement. They will also guide you through the installation of the new sensors, and you won’t have to worry about much with these options.
- Application Errors
When it comes to the mobile application offered by this brand, there aren’t many good reviews on the community forums. You will find plenty of issues with the slowness of the app, as well as the app not working sometimes.
Some of these issues can be fixed by simply updating the app to the latest version or power cycling the mobile device. However, if these issues persist, reinstalling the application or clearing all the app data from your mobile device is the only viable solution.
- Compatibility Issues
These thermostats are only compatible with low voltage units and won’t work with high voltage HVAC systems. Many customers report HVAC compatibility issues after purchasing the unit. The only thing you can do here is to have your HVAC system replaced or find another thermostat for your smart home.
There isn’t much that can be done to fix the compatibility options, and you should focus more on the integration of your existing device with the thermostat. Make sure also to call the dealer to have the unit replaced with compatible options. He will guide you through your options and hopefully help you source a suitable device for your smart home.