The cleaning robots from Eufy have always been popular in the market because of their feature-rich models. These units are incredibly easy to set up and don’t run into performance-related issues as long as you follow the setup instructions perfectly.
It is pretty common for customers to ignore the installation instructions when they are adding a unit for the first time. This situation can lead to some issues with the Eufy unit not returning to base after completing the cleaning cycle. So, if you’re in the same situation with the Eufy cleaning robot, the following solutions are for you.
Eufy Not Returning To Base
- Check For Obstacles Around Base
The first thing you need to do is to check for obstacles around the base and remove all the extra items that might block the access of the cleaning robot to the base. So, if the robot does attempt to go back to the base and stop mid-way, then you’re likely in the same situation. All you have to do is to remove the obstacles from around the base and wait a few minutes for the robot to go back to the charging base.
- Try Replacing The Battery
The battery on your Eufy system is another major factor that you need to consider when the cleaning robot won’t return to base. If you’ve not replaced the battery in years, then there is a decent chance that your cleaning robot dies before it can get back to the base station. So, you’ll have to replace the battery on the Eufy system and then check the response from the cleaning robot.
- Reduce Distance Between Robot & Base
If the distance between the robot and the base station is too much, then you won’t see the cleaning unit going back to the base station. In these situations, you should try changing the location of the charging station and move it closer to the radius of the cleaning circle. This will help you get ahead of the cleaning problems.
- Remove Carpet From Beneath the Base
Sometimes users place the base station over carpets, rugs, and dark surfaces. This can create problems with the Eufy Not returning to base, and the robot sensors won’t work perfectly on these surfaces. So, make sure to remove the carpets or find a better spot for the charging base if the Eufy unit won’t return to the base.
- Reset Eufy Cleaning Robot
Lastly, if the unit is not fixed at this stage and you’ve tried all of the methods mentioned above, then resetting the Eufy Cleaning robot is your best bet. It is also possible that you’re dealing with defective sensors, but before calling the experts, you should try your luck with resetting the bot once.
This will eliminate the functionality-related issues with the system, and you will be able to get the desired performance if the sensors are in good shape. Otherwise, calling customer support is the only solution. So, reset the cleaning robot and then reach out to the customer support professionals for help.