The Deebot Ozmo 930 is a great device that can be used order to help clean your house without the need of putting any effort on your own end. The robot helps clean most of the surface on its own, providing ease for its users.
However, we have recently been hearing plenty of complaints regarding the Deebot Ozmo 930 not mopping like it’s supposed to. If you are also encountering the same problem with this particular device, then there isn’t any need to worry. Through this article, we will be explaining everything that you need to know in order to learn more about this in detail. So, let’s get right into it!
Fixing Deebot Ozmo 930 Not Mopping
- Checking the Water Tank
If you notice your device struggling to mop the floor, then the first thing we recommend you check is the water tank. There’s a good chance that the water tank might be empty, due to which it isn’t mopping at all.
It is also worth mentioning that you should only use water in order to fill the water tank. Ecovacs don’t recommend the use of any other chemicals as it can cause problems with the device.
- Blocked Vent
There’s also the possibility of a blocked vent which could be causing the device to not work at all. If that seems to be the case, then you should try unscrewing the blocked vent.
Once unscrewed, ensure that you thoroughly clean the vent to avoid any kind of blockage. As soon as you are done, attempt to screw it back.
- Cleaning Pad Plate
These devices come with a cleaning pad plate that needs to be fit inside the device. It is possible that the cleaning plate couldn’t fit in place, which is now causing issues.
In such cases, it is recommended that you manually inspect and make sure to fit the plate in its place.
- Contacting Support
If the issue still seems to persist, then the only other thing that you can do is to try and contact the support team for additional help on the matter. It could be that you have a faulty device.
In either case, the support team should ask you a bunch of questions, after which they will advise instructions for troubleshooting the problem. Ensure that you follow all of them carefully.
The Bottom Line:
Annoyed with having your Deebot Ozmo 930 not mopping? Most of the time, the reason why you can have your device not work is simply because of an empty water tank. However, there can still be other reasons why you could face the same problem as well.
This is why we highly recommend that you give the article above a thorough read. Doing so should help you learn how you can effectively get rid of this issue.