Aeotec is a German home automation and electronics company that you might know as Aeon Labs in the past. They have been headquartered in Silicon Valley and are offering a wide range of smart appliances and controllers that would make your lives blissful and you will be enjoying just the right experience that you seek with all their products.
Not only that, but Aeotec has a wide range of appliances and other smart devices that will help you get an overall great experience with smart home automation. Their products and devices are also pretty sturdy and stable so that you will never have to worry about a thing and you will be able to enjoy the best possible experience out there.
Aeotec smart switch is one such device that will be enhancing the overall experience for you. It allows you to enjoy controlling such appliances that are not smart as well with the Wi-Fi and that is the best thing you can possibly get your hands on. It works flawlessly most of the time and you will not have to face any major problems or issues on it. However, a few things that you will need to be careful about if there are any problems are:
Common Aeotec Smart Switch Problems Troubleshooting
1. Connectivity Issues
First of all, you will need to be careful about the connectivity issues. Sometimes, you might feel like the switch is getting no connectivity at all. Mostly, the switch will be connected properly to the power outlet and there are no problems there but still, you will not be able to connect it with your application. A few things that you can do in order to fix it are:
Solutions
To start with the troubleshooting process, you will have to ensure that you are using the Aeotec smart switch on the same network that you are using your phone with. Both the device with the application and the smart switch needs to be on the same network to connect with each other.
After that, you will have to check the switch and reset it according to the owner’s manual of your switch. Sometimes the switch might be paired with some other application or device previously or there might be some bug or error on your Aeotec smart switch that can cause a hindrance for you. So, after you have ensured that you are resetting it properly, you can connect it on the same network with the application and you will not have to face any problems.
2. Switch not Working with App
At times, you might also have to deal with another problem and that will cause you great inconvenience. Your switch will be installed correctly and powered on as well, but it will not take commands from the application that you are using. This is a common problem faced across multiple switches and here is how you can fix it.
Solution
There is a simple solution to this problem and you will not have to go through much trouble in order to have the problem fixed. All you will need to do is uninstall the application from your phone and then restart it once.
After that, you will have to download the latest version of the application that you want to use, and that will be fixing all such problems that you might be having with your phone without causing you any sort of trouble at all.
3. No Power
The worst of all is no power on your switch and the light will not blink either. This certainly means that there is some sort of hardware problem on the switch that needs to be fixed.
Solution
If you are getting no power at all on the switch that you are using, you will have to make sure that you are taking the switch out of the power outlet and let it sit for a few minutes. After that, the problem will most likely be gone.
However, if that doesn’t work out for you, the switch might have gone bad and you will need to get it checked with some Aeotec authorized technician who will be able to look into the switch and any reasons that are causing you to face such problems.