Bissell Crosswave is one of the most consistent cleaners on the market, with a robust frame and a durable system. You won’t find better options on the market when it comes to performance issues. So, if you’re new to the market and don’t know which brand to go for, then Bissell is not a bad option.
As long as you’re keeping track of the unit maintenance, it is not that hard to keep the unit in perfect condition. However, if you put the cleaner through rough use or ignore the care requirements, then problems like the dirty water tank not filling up in your Bissell Crosswave unit are pretty common. So, if you’re in the same situation, try going through these fixes.
Bissell Crosswave Dirty Water Tank Not Filling Up Fix:
- Clean Up Strainer
The Strainer is usually clogged up, impacting the suction ability of your unit. So, before anything else, try to check the Strainer for possible issues. All you have to do is to remove the dirty water tank by accessing the recessed button, and that should help you remove the strainer from the tank.
From there, just empty out the Stainer and free it up of any clogged debris. Hopefully, you won’t have to bother with more issues when it comes to the Bissell Crosswave dirty water tank not filling up.
- Check The Suction Pathway
You need to inspect the suction pathway next for possible obstructions. You need to make sure that the suction ability of the unit is optimal before isolating the issue with your unit. If the suction pathway is blocked, then that is likely why you’re not able to pick up any water to fill up the dirty water tank. So, instead of fixing the tank, you need to look at the suction ability of your carpet cleaner. Hopefully, you will be able to narrow down the issue with the carpet cleaner in no time.
- Replace Filter In Your Unit
The filter might also be at fault here when you’re sure that the condition of the suction pathway is optimal. You need to simply replace the filter in your unit and then check the response from the device. If you’re not that fond of the idea of purchasing a new filter, it can also help to clean or rinse the filter. After that, you can let it dry a bit before reinserting the filter into the unit.
- Reattach Tank
Reattaching the tank will lead to the same situation. You need to make sure that the tank clicks into place when you palace the tank on the cleaning unit. If you’re able to easily pull up the whole tank by gently pulling on the handle, then you’ll be sure that the tank was not placed properly on the unit. All you need to do here is to adjust the alignment of the tank and then recheck the performance of your carpet cleaner.
- Check For Broken Seals
The presence of broken seals can also damage the suction performance, and you will have to immediately replace broken seals to maintain a decent suction pressure. There is nothing more that can be done about this situation, and fixing the broken seals might be your only solution when it comes to filling up the dirty tank. So, carefully inspect all seals and replace them entirely to avoid the same problem in the future.
- Inspect Rubber Gasket
The rubber gasket on the top of the dirty water tank is mandatory for maintaining sufficient suction pressure as well. If you don’t see any rubber gasket or cover on top of your dirty water tank, then you’ll have to order a fresh replacement from the official Bissell store. They will help you with a compatible unit, and you won’t have to browse through different stores to get compatible accessories.
- Check For Cracks On Dirty Water Tank
The cracks on a dirty water tank also call for a replacement. So, if you put your unit through rough use, now might be a good time to get a new tank. You just have to check for cracks and then order a replacement if the tank is indeed damaged. There is nothing more that can be done about this situation with the dirty water tank.
- Clean Debris ChannelÂ
The debris channel can also clog up your system, and at this point, you should remove the brush window and recline the machine to check the debris channel. If the debris is too much and clogging up the channel, you should grab a stick and clean up this channel. Make sure to gently break down the debris clog up and then check the response from your machine one more time. Hopefully, you will be able to get the dirty water tank filled up at this stage with the Bissell Crosswave.
- Take Your Unit To Bissell Repair Center
It is not a bad idea to leave this troubleshooting job to the professionals and have them help you repair the unit. If you can’t find the issue yourself, then spending a few bucks to get the unit repaired will save you hours of hassle. So, just take your unit to the nearest Bissell repair center, and they will help you narrow down the problem. Hopefully, you won’t have to waste more time trying to isolate the issue with the Bissell Crosswave unit.
- Ask Customer Support
You can also directly contact Bissell customer support about this issue. They will help you narrow down the problem much quicker and guide you through relevant fixes to get ahead of the issue. So, instead of trying to fix the unit yourself, it is a good idea to involve the experts.
If the unit is defective or there are other genuine issues with the device, you can further demand a replacement from these members. Ideally, the problem should be fixed as soon as you address the suction issues, but if you can’t fix the device even after all of these fixes, then your unit is likely defective.