Bissell is known for its top-tier cleaning accessories, and you won’t find many customers that have had a bad experience with this brand. These experts go the extra mile to enable their customers with easy-to-use and durable cleaning products. So, if you’re in the market for new cleaners, then spending a bit of the budget on Bissell will help you enjoy years of consistent performance.
Bissell Crosswave Cordless Max is the most popular unit that you’ll find at this dealer. However, there have been some issues with this device not charging on the docking station. So, here are a few fixes to help you if you run into a similar situation with Bissell.
How to Fix Bissell Crosswave Cordless Max Not Charging On Docking Station?
- Check Power Supply
Before anything else, try to check the power supply to isolate this charging issue. If you take good care of the machine and the hardware is not damaged, the issue is likely related to the power source. So, you should find a different spot for the docking station and then try to place the cleaner perfectly on the docking station. So, make sure to check the power supply and try out different outlets to fix your unit.
- Stop Self-Cleaning Cycle
The self-cleaning cycle is a great feature that will help keep the brushes and the filter in good shape, but the device can’t charge when this cleaning cycle is engaged. Most of the time, users start this cleaning cycle as soon as the unit is placed on the docking station, and you need to wait for this process to complete before the unit starts charging. So, keep that in mind next time you engage in the cleaning cycle.
- Check Power Button
The power button is the next thing that you need to check as it can get damaged. So, if the battery status on the unit does show up and it keeps blinking, then you’ll know that the device is charging. All you have to do is to clean around the button and make sure that button is engaging your cleaner. Make sure to take your unit to your nearest repair center if the button is indeed damaged.
- Order A New Battery
At this point, you should also try to order a new battery and then check the response from the device. A drained battery will sometimes respond in this manner, and you need to make sure that the battery is in good shape to get it to charge properly. So, if you’ve had this unit for years, now it might be a good idea to get a new battery from the Bissell official store.
- Inspect Connection Points
The connection points might also be at fault here, as the presence of too much water on the docking station will interfere with the charging. Many users just rinse out the dock with too much water, and you need to clean up the docking station a bit before you place the device. Otherwise, it won’t charge, and you’ll be left with a drained cleaner.
- Try A Factory Reset
There is no harm in factory resetting the device at this stage if the issue with the Bissell Crosswave Cordless max not charging on the docking station is still persistent. It will get rid of all the existing configurations, but the setup is pretty easy, and it won’t take you much time to set up the device. So, go through with the reset routine and get your device on the docking station one more time.
- Seek Help From Customer Support
If you are trying to avoid all the hassle of narrowing down the issue, just call up customer support. They will make troubleshooting much easier, and you won’t have to go through all of these methods just to find the exact issue.
- Claim Warranty
Similarly, if the device is defective, you will have to engage the dealer to get a replacement. The warranty policy is pretty decent when you’re dealing with Bissell, and you can get a new unit if the claim is valid. So, contact the dealer about this issue, and he will guide you through the whole process. Hopefully, you won’t have to wait long to get a fresh piece.