Although you will often find users running into trouble while operating any Arlo device, one common complaint that you might have faced yourself is with the Arlo baby camera.
Over the past few months, we have had all sorts of users mention how their Arlo baby camera is not connecting at all. If you do find yourself running into a similar issue, then here are some of the possible troubleshooting steps that you will need to know about:
How to Fix Arlo Baby Camera Not Connecting?
- Checking the Charge on Your Camera
One of the first things that you should check if you notice your Arlo baby camera struggle with the connection process is if it is low on charge. If you have a camera with a charge lower than 20%, there’s a good chance that you will have it run into various kinds of problems.
So, ensure that you have enough charge on the camera or that you have connected it to the charger.
- Signing into the App Again
Every now and then, your Arlo app can start bugging out because of your account. To fix this, one thing you can do is to log out of your account followed by logging into it again.
To do this, access your Arlo app and simply tap on the log-out option. Once you are back on the sign-in screen, just make sure to enter the correct credentials before you log in.
- Going Through a Power Cycle
You can also try making your Arlo device go through a quick power cycle. If you don’t know what a power cycle is, it basically means to restart your device by completely plugging it out of power for a few seconds.
Here is how you can make the Arlo baby camera go through a quick power cycle:
- Unplug your USB cable which is connected to the camera.
- Start rotating the footplate after which you will need to remove your baby camera’s feet.
- Ensure that you slide your battery switch to the off position which can be found on the bottom part of the camera.
- Now, you will have to wait around 20-30 seconds before you turn the slider back to its original position.
- Put everything back in its place.
- Once you are done, simply plug your USB cable back to where it was connected.
After the power cycle is complete, try connecting the camera again to see if it works.
- Checking Your Internet
It is also worth checking whether your internet is even working. If not, then there’s no way your camera would be able to connect to the device. Similarly, if you wish to make sure if your internet really is acting up, you can try connecting other devices like your phone to the same network.
If you do find the internet not working in any way, you will have to get in touch with your Internet Service Provider and let them handle the issue.
- Connecting Both Devices to the Same Network
Besides ensuring that your internet is working, another thing that you are supposed to keep in mind is to have both your phone device and camera connected to the same home network. In order for them to connect and successfully pair, you have to make sure that they are not connected to different networks.
Most users reported having their phones currently connected to a cellular network which was the reason why the camera wasn’t able to connect. This is why we suggest you check the same thing and make sure that this isn’t the case for you.
The Bottom Line:
Whenever you notice your Arlo baby camera not connecting at all, we strongly advise making sure that you have a stable network connection. Similarly, having a low charge on your camera along with any issues while logging into the app can all be reasons why this issue may occur. To learn more about them in detail, refer to the article above!