It can be pretty annoying to have your smart plug not respond. Though before you just decide to throw away the device, there are certain things that you can try in order to get your plug working again.
So, if you are having trouble with your Amysen smart plug not responding, we highly recommend that you start troubleshooting the issue. For that purpose, be sure to keep on following the instructions that we have mentioned in the article above. So, let’s have a look!
Fixing Amysen Smart Plugs Not Responding
- Resetting the Smart Plug
The first thing that you can try in order to get your smart plug working again is to try and reset it. It is possible that your smart plug is simply bugging out, due to which your plug has started to not respond.
However, if you wish to reset, you need to keep in mind that all of your stored settings will be wiped out. Resetting the device will require you to follow these steps:
- Try locating the reset button found on the side of your plug.
- Ensure that you keep the button held down for 10-12 seconds.
- As soon as the reset starts, you will see a flashing LED light.
Once you have reset the device, you will have to go through the setup process again.
- Keeping Device Up to Date
There’s also a chance that you might be running an older version of the device or app on your phone. For starters, try updating the smart app on your phone by going to your phone’s application store.
Similarly, your smart plug should automatically update as soon as it is connected to a reliable Wi-Fi network and if an update is available in the first place.
- Power Cycle the Plug
Another quick thing that you can do is to simply make your smart plug go through a power cycle. To do this, you will have to unplug the smart device from any power source. Likewise, keep the plug turned off for around 30 seconds before attempting to plug it back to power.
This will complete the power cycle after which you should check if the smart plug starts operating normally once again.
- Checking the Network
Oftentimes, your network could be another reason behind your smart plug acting up all of a sudden. So, this is why we also recommend that you have a look if your internet is working fine. It’s worth noting that you should have both your device and your phone connected to the same network.
Apart from that, you should also make sure that you are using a 2.4GHz Wi-Fi network as most smart plugs don’t work with a 5GHz Wi-Fi network. You can easily check this through your Wi-Fi settings founder in your router webpage.
- Power Issues
There’s a chance that you might be under the threat of a potential power issue causing your smart plug to disconnect. You should keep in check where you have the smart plug plugged in. Ensure the wall outlet is working like it’s supposed to.
Similarly, if there’s any kind of trouble with the circuit breaker or wiring, we highly recommend getting it checked.
- Contacting Support
If you have already tried the above-mentioned solutions, then the last thing you can do about the issue is to try contacting the support team. Once you have informed the team about the issue that you are facing, they should help you further on getting it resolved as soon as they possibly can.
The Bottom Line:
Amysen smart plug not responding? We strongly advise following all the steps that have been laid out in the article above. If you are still facing the issue, then the only other option would be to get a complete replacement unit. However, unless your device is under warranty, you will have to spend quite a few bucks in order to purchase a newer unit.